bajibed Privacy Policy

1. Information We Collect

When you use the bajibed platform — whether by registering an account, making a deposit, placing a wager, or simply browsing the website — bajibed may collect several categories of personal information. The type of data collected depends on how you interact with bajibed and the services you use.

1.1 Information You Provide Directly

When you register a bajibed account, you are required to provide certain personal details, including your full legal name, date of birth, email address, phone number, and residential address. You may also be asked to provide additional identity documentation — such as a copy of a national identity card, passport, or driving licence — as part of bajibed's Know Your Customer (KYC) verification process.

If you contact the bajibed support team, we may retain records of that correspondence, including your contact details and the content of your enquiry, to help us resolve your issue and improve our support services.

1.2 Information Collected Automatically

When you access the bajibed platform, certain technical information is collected automatically through your browser or device. This includes your IP address, device type, operating system, browser type and version, the pages you visit on bajibed, the time and duration of your visit, and referring URLs. This data is used to ensure the platform functions correctly, to detect and prevent fraud, and to analyse usage patterns in order to improve the bajibed experience for all users.

1.3 Payment and Transaction Information

When you make a deposit or withdrawal through bajibed using payment methods such as bKash, Nagad, Rocket, Upay, Visa, or Mastercard, transaction details are recorded. This includes the payment method used, transaction amounts in Bangladeshi Taka (৳), timestamps, and transaction reference numbers. bajibed does not store full card numbers or mobile banking PINs — payment processing is handled by the respective payment providers using their own secure infrastructure.

1.4 Behavioural and Gaming Data

bajibed collects information about your activity on the platform, including the games you play, bets you place, sports markets you access, session durations, and your wagering history. This data is used to personalise your experience, to meet responsible gaming obligations, and to identify any unusual patterns that may indicate fraudulent activity or a need for player welfare intervention.

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2. How We Use Your Data

bajibed processes your personal data for a number of specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected.

Purpose	Data Used	Legal Basis
Account registration and management	Name, email, date of birth, phone number, address	Contract performance
Identity verification (KYC)	Government-issued ID, proof of address	Legal obligation
Processing deposits and withdrawals	Payment method details, transaction history	Contract performance
Fraud prevention and security monitoring	IP address, device data, transaction patterns	Legitimate interest
Responsible gaming monitoring	Gaming activity, session data, wagering history	Legal obligation / legitimate interest
Customer support	Contact details, correspondence records	Contract performance
Platform analytics and improvement	Browsing behaviour, device and browser data	Legitimate interest
Promotional communications (where consented)	Email address, gaming preferences	Consent

bajibed will not use your personal data for automated decision-making that produces legal or similarly significant effects without providing you with an opportunity to contest the outcome and request human review.

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3. Data Sharing and Disclosure

bajibed does not sell, rent, or trade your personal data to third-party marketers. We may, however, share your data with carefully selected third parties where doing so is necessary to operate the bajibed platform, fulfil our legal obligations, or protect the interests of players and the platform. Such sharing is always governed by appropriate data protection agreements.

3.1 Payment Service Providers

To process deposits and withdrawals, bajibed shares relevant transaction information with payment service providers including bKash, Nagad, Rocket, Upay, and card network operators Visa and Mastercard. These providers receive only the data necessary to complete your transaction and are bound by their own privacy and security obligations.

3.2 Identity Verification Partners

bajibed may use third-party identity verification services to support the KYC process. Where your documents are submitted for verification, they are shared with these partners solely for the purpose of confirming your identity and age. Verification partners are contractually prohibited from using your data for any other purpose.

3.3 Technology and Platform Partners

The bajibed platform is powered by technology from third-party software providers, including game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive session and gameplay data necessary to deliver the games you play. They do not receive your full personal profile and are subject to strict data handling obligations.

3.4 Legal and Regulatory Disclosure

bajibed may disclose your personal data to law enforcement agencies, regulatory authorities, or other competent bodies where required to do so by law, court order, or applicable regulatory requirement. This may include disclosures related to anti-money laundering (AML) investigations, fraud prevention, or the enforcement of legal rights. bajibed will disclose only the minimum data required to satisfy the legal obligation in question.

3.5 Business Transfers

In the event that bajibed undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the relevant successor entity as part of that transaction. bajibed will take reasonable steps to ensure that any such transfer is subject to appropriate data protection safeguards, and registered players will be notified of any such change in data controller where required.

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4. Cookies and Tracking Technologies

bajibed uses cookies and similar technologies — including web beacons, pixel tags, and local storage objects — to operate the platform effectively and to understand how visitors use the site.

4.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits and to store certain preferences or session information. Cookies do not contain executable code and cannot be used to access other files on your device.

4.2 Types of Cookies Used by bajibed

• Strictly necessary cookies: These are essential for the bajibed platform to function. They enable core features such as account login sessions, security authentication, and navigation. These cookies cannot be disabled without materially impairing your ability to use bajibed.
• Performance and analytics cookies: These cookies collect aggregated, anonymised information about how visitors use the bajibed website — for example, which pages are visited most frequently and how users navigate between sections. This data helps bajibed improve the structure and content of the platform.
• Functional cookies: These cookies allow bajibed to remember your preferences and settings — such as your preferred language or display settings — to provide a more personalised experience on your next visit.
• Session cookies: These are temporary cookies that expire when you close your browser. They are used to maintain your logged-in state during an active bajibed session and are deleted automatically when the session ends.

4.3 Managing Your Cookie Preferences

You can manage, restrict, or delete cookies through the settings of your browser. Most modern browsers allow you to block third-party cookies, clear cookies on exit, or receive a notification before a cookie is stored. Please note that disabling strictly necessary cookies may prevent certain features of the bajibed platform from functioning correctly. Detailed instructions for managing cookies in your browser can be found in your browser's help documentation.

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5. Data Retention

bajibed retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or to comply with applicable legal, regulatory, or operational requirements. The specific retention period depends on the type of data and the purpose for which it was processed.

As a general principle, bajibed retains account registration data and KYC documentation for a period of at least five years from the date of account closure. This retention period reflects our obligations under anti-money laundering (AML) standards and responsible gaming record-keeping requirements. Transaction records are retained for a similar period to support financial audit trails and to respond to any dispute or regulatory enquiry that may arise after an account is closed.

Where you have given consent for promotional communications, your email address and marketing preferences will be retained until you withdraw your consent. You may unsubscribe from bajibed marketing communications at any time by following the unsubscribe instructions included in any marketing email, or by contacting the bajibed support team directly.

Technical log data — such as IP address records and server access logs — is typically retained for a shorter period aligned with operational and security needs, unless a specific event (such as a suspected fraud investigation) requires extended retention.

When data is no longer required for any legitimate purpose, bajibed will securely delete or anonymise it in a manner that prevents reconstruction of the original personal information.

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6. Data Security Measures

bajibed takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, alteration, or disclosure.

6.1 Technical Safeguards

All data transmitted between your browser or device and the bajibed platform is protected using Secure Socket Layer (SSL) encryption. Sensitive data held in bajibed's systems — including KYC documents and payment information — is stored in encrypted form. Access to production systems and databases is restricted to authorised personnel using multi-factor authentication, and all access is logged for audit purposes.

6.2 Organisational Safeguards

bajibed staff who handle personal data are trained on data protection obligations and are bound by confidentiality obligations. Access to player data is granted on a strict need-to-know basis. bajibed conducts periodic internal reviews of its data handling practices and third-party vendor relationships to ensure ongoing compliance with the standards set out in this Privacy Policy.

6.3 Incident Response

In the event of a data security incident that poses a risk to the rights and interests of affected players, bajibed will take immediate steps to contain and assess the incident. Where required, bajibed will notify affected players and relevant authorities within a reasonable time frame and in accordance with applicable notification obligations. If you believe your bajibed account has been compromised, you should contact the bajibed support team immediately at [email protected].

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7. Your Privacy Rights

As a bajibed player, you have a number of rights in relation to the personal data we hold about you. bajibed is committed to honouring these rights in a timely and transparent manner.

• Right of access: You have the right to request a copy of the personal data bajibed holds about you. We will provide this information in a clear, accessible format within a reasonable time of receiving your request.
• Right to rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may also update certain account details directly through your bajibed account settings.
• Right to erasure: In certain circumstances, you have the right to request that bajibed delete your personal data — for example, where the data is no longer necessary for the purpose for which it was collected. Please note that bajibed may be required to retain certain data to comply with legal obligations even where an erasure request is made.
• Right to restrict processing: You may request that bajibed restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being verified following a rectification request.
• Right to data portability: Where data has been processed on the basis of your consent or to perform a contract, you have the right to receive a copy of that data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where bajibed processes your personal data based on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to object: You have the right to object to bajibed processing your personal data where that processing is based on legitimate interests, including for direct marketing purposes.

To exercise any of these rights, please contact the bajibed support team at [email protected]. bajibed will respond to all privacy rights requests within a reasonable time frame. We may need to verify your identity before acting on your request to ensure that we do not disclose or delete information belonging to a different person.

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8. Contact and Complaints

If you have any questions about this Privacy Policy or about how bajibed handles your personal data, please contact our support team. We are committed to resolving privacy-related enquiries promptly and fairly.

Email: [email protected]
Website: bajibed.net
Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)

If you have submitted a privacy complaint to bajibed and are not satisfied with the response you receive, you have the right to escalate the matter to a competent data protection authority or seek legal redress through the appropriate judicial process in your jurisdiction. bajibed encourages players to attempt resolution directly with us in the first instance, as the majority of data-related concerns can be addressed quickly and informally through our support team.

bajibed may update this Privacy Policy periodically to reflect changes in our data practices, platform features, or applicable standards. The "Last Updated" date at the top of this page indicates when the most recent revision was made. Where changes are material, we will notify registered bajibed players via their registered email address or through an on-platform notification prior to the changes taking effect. Continued use of the bajibed platform following notification of a Privacy Policy update constitutes your acceptance of the revised policy.